Privacy Policy

Effective Date: May 1, 2023

 

Al Chemist’s Cove Games and Comics is committed to protecting your privacy. This policy explains our practices for our site, https://alchemistscove.com/. While you use our website, we will need you to give us information to provide services that you request. By using this site or any products or services provided through the site, you expressly consent to the use and disclosure of information as described in this Privacy Policy.

Al Chemist’s Cove Games and Comics reserves the right to revise, modify, add, or remove provisions to this Privacy Policy at any time. If we make changes to this Privacy Policy, we will update the Effective Date to note the date of such changes. Al Chemist’s Cove Games and Comics encourages you to review this Privacy Policy periodically for any changes.

IF YOU DO NOT AGREE WITH ANY OF THE TERMS BELOW, YOU SHOULD NOT USE THIS SITE OR THE PRODUCTS OR SERVICES OFFERED BY AL CHEMIST’S COVE GAMES AND COMICS AT THIS SITE.

What information we collect and how we use it

Shop and Checkout

We collect information about you during the checkout process on our store.

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address, and browser type: we’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information like username and password. We’ll use this information for purposes such as:

  • Sending you information about your account and order.
  • Responding to your requests, including refunds and complaints.
  • Processing payments and preventing fraud.
  • Setting up your account for our store.
  • Complying with any legal obligations we have, such as calculating taxes.
  • Improving our store offerings.
  • Sending you marketing messages, if you choose to receive them.

If you create an account, we will store your name, address, email, and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need it for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 1 year for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

We will also store comments or reviews if you choose to leave them.

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased, and where it should be sent.
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds, and support you.